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One of the items the leaders recognize is the need to help teach customer service and selling skills to the employees.
Employees who work on commission often get focused on meeting the goal for the month or the week and so they put their energy into meeting this pre-set goal and for not moving beyond it.
In other words, they get locked into settling for less instead of more. The result is the server misses the opportunity to go the extra-mile and to provide more service.
The server misses the customers glance at the cheesecake on another persons table and asks about dessert as a fleeting thought instead of way to encourage the customer.
If the customer says no, then the ticket goes on the table and yet another opportunity is missed, because maybe the customer wanted dessert, but was too full, if the server had offered then ask if they would like the dessert to-go perhaps for a late night snack, or a surprise for the kids who are home with the babysitter.
So many options not explored. This happens when mediocrity attitudes direct the person to the outcome instead of the person directing the outcome.
How you ever come home from work been too tired to worry about taking care of bills or other items that needed to be done, but you did not want to do?
Passion is the fuel that ignites your desire to work hard. When passion is present, success can result. And the more success you experience, the more you will increase your passion.
In this way passion rewards itself. When passion is present, limits are virtually nonexistent. When you have self-respect, you take pride in yourself and exude an aura of knowledgeable confidence.
Choose to demonstrate self-respect in how you run your business and treat those you work with. Take daily steps to refine who you are in an effort to be ready for all decisions that need integrity and forethought.
You cannot get where you want to go alone. To know when and what to delegate, be aware of your strengths and weaknesses.
Make an effort to enter business relationships intelligently and nurture them deliberately. Commit to not being a know-it-all. Actively seek feedback to grow.
If you cannot expand as a person, you cannot expand your business. In addition, the essay describes how similar ethics can be applicable to a University setting, especially playing a role in the society.
It also explains the concept of integrity and its importance is our career. Keywords: business ethics, university ethics, corporate social responsibility.
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